Themes Most agencies have resources to help clients with applications and forms.However, the resources are often not enough.People need more support to be able to access available services. We asked homeless people about the things that make it difficult for them to get help. They said there often isn’t enough support available to help navigate […]
Barriers to Care: Application Support Read More »
Themes People need government-issued IDs to access services.It is extremely difficult, time-consuming, and costly to get a government ID if you don’t have supporting documents.People can’t get government-issued IDs, so they can’t get services. We asked homeless people about the things that make it difficult for them to get help. They said it’s often not
Barriers to Care: Lack of Legal Documents Read More »
Themes There are few community charging stations.The library allows public charging, but only during certain hours.Agencies want to communicate via cell phone, but rarely provide resources to support cell phone use. We asked homeless people about the things that make it difficult for them to get help. They said often accessing resources requires online access
Barriers to Care: Access to Charging Stations Read More »
Themes People rely on agency staff to know what services are available.People with the same needs and eligibility report being offered different services.When clients ask about differences, staff often can’t explain why some people get services that others don’t. We asked homeless people about the things that make it difficult for them to get help.
Barriers to Care: Inconsistent Services Read More »
